The aspect we liked the most is the ease with which it was to work with Caroline is we never felt pressured, and she were attentive to our needs. She had great communication and always answered our questions promptly. Her knowledge of the process, her honesty and understanding of the stress it could be for the buyer and her attention to our needs was outstanding. She made it so easy! We would recommend Caroline without hesitation!

Caroline was a pleasure to deal with. She took the time to understand what we were looking for and was flexible in her approach. She was responsive to our needs and helped us to navigate buying a home during the pandemic. When we ran into some unexpected bumps along the way she used her extensive network to help us resolve any issue that came up. We wouldn’t hesitate to recommend Caroline to friends and family (in fact we already have).

We were so lucky to have met Caroline as part of our relocation to Ottawa. From our very first call, it was clear that she was attentive, patient and extremely knowledgeable about the market in Ottawa. Given we were relocating from the US, we had limited time to find a new home. In the span of 2 days Caroline showed us a record number of houses (including our dream home), helped us make an offer and negotiate all the details of the purchase. Through the process, she was incredibly flexible and patient with us and was amazing with our 2 children during our 2-day sprint. Even after closing, Caroline was super supportive, helping us to close some details with the builder and making sure that we were settled in our new home. We would work with her again in an instant and wouldn't hesitate to recommend her services to anyone else considering buying a home.

We were very impressed with the approach proposed by John King and Caroline Andrews of Engels & Volkers when selling our house. Caroline Andrews was the sales representative we closely worked with. She patiently explained and discussed with us a three-point strategy she had developed to sell our house including the presentation of the property and the house itself, a detailed 15-point marketing plan and a fine-tuned advertising/communications strategy to reach the target audience she had identified. A sophisticated and very professional and rational approach we understood and supported from start to finish! Caroline was always ready to answer our questions throughout the process and our phone calls and messages were responded to immediately. She always listened patiently to our comments, and she proposed appropriate solutions. We made the decisions, but she proposed the various options to choose from and advised on the best course of action. Caroline was a pleasure to work with, she had our full confidence. Her special negotiating skills were evident in the final stages of the process and were a major contributor to the successful outcome of the process: happy seller, happy buyer and happy realtor. Final result: sold close to 20 % over asking price!

New to the Ottawa area and in a time crunch to find a new property, we were referred by a trusted agent to Caroline. Despite the pressures added by our circumstances, Caroline managed to exceed all our expectations. She quickly understood our tastes and interests, locating the perfect property for our lifestyle.  With her assistance and guidance, we managed to make an offer, complete the purchase and the house inspection in less than a week. Even after the transaction was done, Caroline continued to support our relocation efforts by putting us in touch with great professionals to finish improving our new property. Due to her expertise, her patience and her willingness to go above and beyond for her clients, we will certainly use her services again in the future

Wow! The one word that characterizes our experience working with Caroline Andrews and John King. Beginning with our decision to sell our family home after 24 years, and early discussions about a spring listing; they gently nurtured us through the entire process. Always available, they guided us through the planning, staging, marketing, and listing. The amazing result? Our home sold in TWO days! It is with great pleasure that we recommend Caroline and John. It’s the easiest reference we have ever made.

It was an absolute pleasure dealing with Caroline.  She sincerely listened to our "must have" list and our budget limit, and tirelessly searched out properties for us.  She never once suggested a property that was out of our reach.  Caroline ALWAYS made herself available to us, which was important since we were from out of town and on a tight timeline to find our new home.  Caroline, time and time again, demonstrated her keen understanding of the market, and was absolutely honest and open when answering any concerns regarding homes/properties we looked at.  She would often pull prior sales on homes we visited and allow us to make an informed decision as to whether the homes were overpriced, underpriced, or bang on. Caroline was always very prompt in answering emails and phone calls.  So, when it came to the home we wished to purchase, she was very efficient in drawing up the papers, and very supportive when discussing an offer that would be mutually beneficial and acceptable to both the sellers and buyers.  Caroline is so very easy to deal with.  She's truly a terrific lady.  Knowledgeable, pleasant, kind, compassionate, down-to-earth, and never pushy.  Every step of the way, from viewing to offer, inspection to closing, she was genuinely "there for us". She reached out to us several times after the purchase and moved into our new home just to see how we were making out.  I couldn't have asked for a more pleasant, kind, and thoughtful realtor.  I would recommend Caroline to anyone wishing to have a smooth selling or buying experience.  She truly understands just how stressful this can be and goes above and beyond to make it as painless and positive as possible.

Andrew and I would like to express our sincere thanks for everything you have done for us as our real estate agent. From the very beginning, you took the time to understand our specific needs and preferences, took them away, and returned to us with a plan to help us find our dream home.  We liked your business approach, which was particularly exemplified when you negotiated the purchase price of our new home.  And you represented our interests with respect and fairness which we appreciated, and we are incredibly happy with the final result! Caroline, you have also played a crucial role in preparing our current property for the market.  We never imagined that you would provide us with so much assistance!  You helped us interview and choose a renovator; you developed the design for both the master bathroom and basement; you sourced and assisted with ordering the renovation items and acted as liaison between the contractor and ourselves ensuring that everything ran smoothly. You saved us a significant amount of money and greatly reduced the stress for us, and we could not be more grateful. Your commitment to our satisfaction and your ability to anticipate our needs truly sets you apart from other agents in the field.  You are a dedicated and resourceful real estate agent who expertly guided us through the complexities of the market.  Your natural design skills are exceptional, bringing a perfect blend of style and functionality.  Once again, you took the time to understand our needs and transformed it into reality with creative solutions and attention to detail.  You made this process easy for us and we absolutely could not have done without you. We couldn't be happier or more grateful. Once again, thank you for everything you have done for us!  You made us feel special

I feel incredibly fortunate to have been referred to Caroline to help me sell my home after deciding to transition to a retirement community. The prospect of selling my home and tackling the overwhelming task of decluttering and downsizing after the loss of my husband felt like a mountain, I wasn’t sure how to climb. From the very beginning, Caroline’s patience, kindness, and unwavering support made all the difference. Her thoughtful and strategic marketing plan, coupled with the beautifully designed materials, showcased my home in the best possible light. I was especially impressed with how she positioned my home to appeal to the right buyers. Thanks to her expertise and dedication, my home sold in just two weeks with multiple offers! Caroline’s professionalism and compassion turned what felt like an intimidating process into a manageable and even rewarding experience. I couldn’t be happier with the outcome and would wholeheartedly recommend Caroline to anyone looking to buy or sell their home. She is truly exceptional!

Caroline is truly authentic. She really cared about finding the perfect condo for my daughter. She gave me excellent information and advice. I highly recommend her!

What a stroke of luck it was to come across Caroline Andrews. Not only did she represent us in acquiring our new home with savvy and sound instinct, but she also brilliantly executed a gutsy strategy in the sale of our previous home in the middle of winter in a pandemic. Our home sold amidst multiple offers that were all over list. She is a consummate professional who worked hard to make it easy for us. We have no hesitation in working with her again or recommending her

Words can't describe how helpful and dedicated Caroline was to me as a client. I'm a home flipper/real estate agent who recently moved from Toronto (Oakville) and wanted to enlist the services of a local agent, considering the landscape of the very active market. She viewed countless homes for me prior to my purchase and never once "pressured" me into a sale. As a savvy businessperson she put herself into my shoes and knew exactly what my needs were as far as purchasing my next "flip". She went above and beyond the duties of an agent and really helped me acclimate to Ottawa and this new market. We have forged a working relationship that has no end in sight, and I highly recommend her to any buyer/seller looking for nothing but the best level of service. Thank you, Caroline, for everything!!!

It is important for me to underline the fact that I have very much appreciated working with Caroline and that I would recommend her to anyone who is looking for a realtor agent. She is very much client-oriented, efficient, responsive, dedicated and proactive. With Caroline, I definitely felt I was in good hands

We feel so lucky to have worked with Caroline to find our beautiful home in Arlington Woods. She guided us through the offer process with care and expertise, ensuring we got the home we really wanted at the right price. We still can't believe how easy and fun the entire experience was! Caroline was always responsive, cheerful, and determined to make things happen. When it came time to list our previous home, she made the process seamless, with her thoughtful advice, honest evaluation and impressive marketing strategy. We’re so happy to now call Arlington Woods home and would highly recommend Caroline to anyone looking to buy or sell in the neighborhood. Her professionalism, dedication, and ability to make the process both effective and enjoyable truly set her apart!

I met Caroline when I went to view a property which was one of her listings. She was focused and knowledgeable during our initial meeting and I felt comfortable deciding to partner with her to find my next home. She zeroed in on several properties that met my criteria. After seeing a few properties I understood my own needs better and Caroline adjusted her recommendations accordingly. She is extremely well informed about what is happening on the market and has amazing relationships with other real estate professionals. She walked me through the purchase of my property, answered all my questions and helped me get a great deal on painting the property before I moved in. I have no problem recommending Caroline to all my friends and family.

Sometimes the universe aligns and you meet the right person at the right time. We were amazingly fortunate to have Caroline guide us through a major transition in our lives; to radically minimize, to help us find a wonderful new place and to sell our home of many years in ways that met all our expectations. Caroline, listened, understood us, had endless patience, created trust, was extremely responsive and used her considerable talents to make things happen. She knows real estate, understands and knows how to play the market but what stands out for us is her ability to connect at a human level, her compassion, and her drive to always work with the interest of the client in mind. We are immensely grateful to her and the friendship we have created.